REFUND POLICY
Introduction
We strive to provide quality services that meet your needs. If you are not satisfied with your subscription, we offer a refund policy under certain conditions.
Refund Eligibility
Refunds are available within the first 14 days of your subscription. To be eligible, you must not have used more than 20% of the service features, such as job applications or career coaching sessions.
Refund Process
To request a refund, contact our customer support team at [email protected] with your account details and reason for the request. Once approved, refunds will be processed to your original payment method within 7-10 business days.
Non-Refundable Services
Certain services, such as one-time career coaching sessions or custom resume reviews, are non-refundable once they have been delivered.